Africa Creative Market strongly believes in providing total privacy and protection to our customer’s personal data. The information our customers give us are gotten with full consent, are processed under legal basis and are not sold, rented, loaned or otherwise disclosed to third parties.
Our policies are created to provide protection of the confidentiality and security of our customer’s personal information. We only require the minimum amount of personal information needed to fulfil our service to our customers. Our privacy standards are in compliance with the National Data Protection Regulation (NDPR) and the General Data Protection Regulation (GDPR).
This policy is enforced after you consent to it when you sign-up, access our products, services, content, features, technologies or functions offered from our websites, related sites, portals, applications and services. However, is not responsible for handling of information gotten by third party customer/sites through the use of our tools, portal, and services and will not be held liable for any breach or misuse of collected information.
You have the right of access to your personal data being processed by which includes requesting for an update, rectification, erasure, asking for a copy of your personal data, a withdrawal of consent at any time, complaining to a data protection authority, without affecting the lawfulness of processing based on consent given before the withdrawal.
You can request for a restriction or deletion of your personal data based on the following:
• Non-legitimate grounds for processing
All requests shall be made in writing to the Data Protection Officer via email at email@example.com
The collection and use of personal data by Africa Creative Market is guided by certain principles. These principles state that personal data should:
We collect the following personal information in order to provide personalized and improved experience. Personal Data may be given to us directly by you or by people or companies authorized by you to act on your behalf. We may also collect Personal Data about you from third parties in connection with our services. No Personal Data about you will be collected without your consent.
Where we need to collect Personal Data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to provide the services envisaged or requested.
In general, website visitors do not need to provide personalized information to Africa Creative Market. We may collect “aggregate data,” i.e., group data with no personal identifiers such as IP address, device type, geo-location information, computer and connection information, mobile network information, statistics on page views, traffic to and from the sites, referral URL, ad data, and standard web log data and other information.
We use this aggregate data to help us understand how the Sites are being used and to improve usability. We also use it to enhance the quality and availability of products and services we offer.
Personal data that is provided and retained allows us to provide services to our users. We solely hold the information and engage in no contact-sharing program with other organizations. The information collected are:
8.1. Contact Information: first and last name, email address. phone number and any other information required to process your information as a user of our platforms.
8.2. Website Cookies: (small text files) when a user visits a website, and these cookies are used to analyse aggregate user behaviour on our website. websites ask permission of the visitor prior to setting cookies. Should the visitor agree, ’s server shall only collect the following information:
8.3 Third Party Source: We may collect information from third party websites such as social media sites which authorizes to access, store and use user’s information which will be handled in accordance with this policy.
8.4 Mobile Devices: Some of our applications can be accessed through mobile application or mobile-optimised website from which we collect user’s data. This policy applies to access and use of data through mobile devices.
8.5. Surveys: In order to ensure that the services we offer meet your requirements, we may ask for your feedback in form of surveys and polls. Any feedback received from you shall only be used for the purpose of improving our services and shall not be disclosed and are used for research and publication purposes.
8.6 Inquiries: When an inquiry is sent to us through our contact form, we use the personal data that you have stated in the contact form to send a response to you. Any personal data received from you shall not be used for any other purpose without your prior consent and knowledge and shall not be disclosed.
We shall store your personal data until they are no longer necessary for the purpose which we had collected it. Your information is only retained in accordance with legal and regulatory requirements for the collected data.
And its partners use a security-cleared data processor to store files and data on secure cloud-based servers hosted in the Republic of Ireland region of Amazon Web Services, and the North Europe Region of Microsoft Azure. The data processors are certified under the applicable frameworks and thereby guarantees and operates an appropriate standard of data protection and data security. Regardless of where your information is processed, we apply the same protections described in this policy and you have the right (upon your request) to be informed of the appropriate safeguards for data protection in the foreign country.
We protect your Personal Data using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. All data is accessed via secure connections and stored on encrypted servers and encrypted storage services. We also use firewalls and physical access controls for our data centres, and information access authorization controls.
Despite our efforts to establish a secure environment for the website, you should be aware that no information is completely secure on the internet. Therefore, you should always take the necessary safeguards and precautions on your own equipment. In the event of an actual or suspected breach of your Personal Data, we will use best effort to remedy the breach within one (1) month from the date we report the breach to you.
We do not use our platforms to knowingly solicit data from children or individuals under the age of Sixteen (16). Where a parent or guardian discovers that a child or individual under the age of Sixteen (16) has provided us with his/her Personal Data without their consent, he or she should contact us at firstname.lastname@example.org and we shall immediately delete the user’s account from our servers.
We do not rent or sell your personally identifiable information to other individuals or organizations.
However, we may transfer your personal data to third parties when it is necessary to provide you with our service. Third parties could include:
When we transfer your personal data to business partners, you should be aware that they might have stored personal data concerning you collected through other means, e.g., if you have been in contact with them in another context.
We also transfer your personal data to the above or other third parties if we are obliged to do so according to legislation or in order to protect our or the group’s interests in legal disputes.
Partners with various technology vendors from time to time. This shall result in a transfer of personal data to a third country or international organization.
In order to ensure an equal level of security for such transfer in accordance with the NDPR, has chosen to work only with vendors that have entered Standard Contractual Clauses with Africa Creative Market.
We may update this Policy from time to time without any prior notice to you or consent. Thus, you are advised to consult this Platform periodically for any changes. We will notify you of any changes by posting the revised Policy on this Platform. Please note that changes shall be effective immediately after they are updated on this Platform.
If you want to lodge a complaint over our processing of your personal data or have further requests, please contact the Data Protection Officer directly at email@example.com.
Africa Creative Market maintains an incident response plan used in dealing with incidents relating to unlawful disclosure, loss, alteration, destruction, access to our customer’s personal data collected, transmitted, stored or processed in any way.
We will work with the National Information Technology Development Agency (NITDA) to resolve any issues that we cannot resolve with you directly.
Cookies are simple text files that are stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, website’s domain name, and some digits and numbers.
19.1 What type of cookies do we use?
Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account.
Functionality cookies let us operate the site in accordance with the choices you make. For example, we will recognize your username and remember how you customized the site during future visits.
These are used to gather data on how users use our website and the pages visited most often. They monitor only the performance of our website as the user interacts with it. All data collected by these cookies are anonymous and are solely used to improve the functionality of our website.
19.2. How to delete Cookies ?
If you want to restrict or block the cookies that are set by our website, you can do so through your browser setting. However, deleting strictly necessary and performance cookies from your browser may remove or limit your access to some functionality on this website.